Three months prior to my personal appearance at the Department of Foreign Affairs (DFA) in Manila to renew my passport, I was checking online to see if I can book a schedule. Unfortunately, all schedules were taken from February to end of April 2013. So, the only option I had was to contact a Travel Agency in the Philippines and have them schedule my passport renewal. I don’t know how they did it but I was told my schedule is confirmed. I think they have a connection inside the DFA, if not how would they if the online booking was fully booked?